IMPORTANT INFORMATION
Effective 1/1/22, we are no longer able to provide recertification services or repairs on units 15 years or older due to the uncertain availability of parts. Services available are as follows:

1-9 years: Recertification and repair service available, 1 year warranty extended with recertification
10 - 14 years: Recertification and repair service available depending on parts availability, 1 year warranty not available
15 years and older: Recertification, repair service and warranty no longer available

We are now offering a trade-in program as some of our build components have become obsolete. Please CLICK HERE to find info detailing this program. The offer is designed specifically for units that are ten years old or more, however we will honor the discount for anyone who would like to upgrade.

If you are uncertain of the manufacture date of your unit please contact us at customerservice@teltru.com or call our Customer Service team working remotely at either 585-478-2218 or 800.232.5335 during the following hours: Monday-Thursday 8am-5pm EST and Friday 8am-3:30pm EST.

Please print and review these important packing instructions before sending your thermometer calibrator back to us.